Bespoke Software
Built for Your Business

MCITS delivers tailored IT solutions for businesses across Cheshire and beyond. From Aviation to Telecoms, IT Distribution to Security — we build software that works the way your industry demands.

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25+
Years Experience
5
Industry Sectors
100%
Bespoke Solutions
Custom software dashboard on screen
Business Growth
+42% Efficiency
Trusted Partner
Since 2015
Mike Cookson - MCITS Founder at work
25+
Years in IT
About MCITS

Your Dedicated IT Partner in Cheshire

Launched in 2015, MCITS is owned and managed by Mike Cookson. With over 25 years' hands-on experience across a broad range of IT disciplines, Mike brings deep technical knowledge and a practical, results-driven approach to every project — from initial specification through to delivery and beyond.

Having worked extensively across Aviation, Telecoms, IT Distribution, Security and Linen Management, MCITS understands the unique challenges each industry faces. We learn how your business operates at its core, identifying strengths and weaknesses, then create bespoke solutions that empower you to optimise your operations and drive growth.

✓ Truly Bespoke Solutions
✓ Free Initial Consultation
✓ Ongoing Support & Training
✓ Competitive Pricing
✓ Multi-Industry Expertise
✓ Cheshire Based
Let's Talk About Your Project
Primary Development Services

What We Build & How We Help

Every system we develop is designed around your specific business processes. Whether it's a stand-alone application or a fully integrated platform, we deliver solutions that make a real difference.

Bespoke Software Development

Custom-built applications designed from the ground up to fit your exact business requirements. From inventory tracking in IT Distribution to compliance systems in Aviation — we build it all.

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Business Process Automation

We analyse your workflows and automate repetitive tasks — whether that's linen tracking cycles, telecoms billing processes or security monitoring schedules — saving you time and reducing human error.

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Data Analysis & Reporting

Bespoke reporting suites that give you instant access to your KPIs. Automated, time-driven or behaviour-driven reports tailored to your business strategy and industry requirements.

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Systems Integration

Connect your accounting system, email marketing platforms and existing databases into one seamless workflow. We specialise in bridging legacy systems with modern applications.

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Database Design & Development

Robust database solutions that scale with your business. From stock management in distribution to asset tracking in aviation — designed for performance and reliability.

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Our Products

Powerful Software, Built Around You

Each product is tailored to your specific requirements. All products can be stand-alone or integrated into your existing systems. Used across Aviation, Telecoms, IT Distribution and Security.

Customer Relationship Management

A simple yet powerful CRM that manages all your customer information and grows with your business. From installation to full integration at lightning speed.

  • Add customers & contacts with one click
  • Unlimited records & contacts
  • Integrates with your accounting system
  • Email marketing platform integration
  • Manage follow-ups, quotes & reminders
  • Easy-to-view dashboard with custom tabs

Inventory Management

Dramatically increase productivity and profitability with an automated, real-time inventory management system. Proven across IT Distribution and Security sectors — with full barcode scanning and stock management solutions built in.

  • Barcode scanning & label printing
  • Full stock management & control
  • Serial number tracking
  • Unique number generation & tracking
  • Real-time incoming & outgoing reporting
  • Quick audits & stock location

Stock Enquiry

Manage multiple currencies, locations and warehouses seamlessly. See all the details of every individual item, from cost prices to alternative suppliers.

  • Stock on-hand, cost & last sell price
  • Historical sales & outstanding orders
  • Alternative suppliers & cost comparisons
  • Up-selling & cross-selling suggestions
  • Seamless accounting integration

Reporting Suites

Fully customisable reporting built to your exact specifications, aligned with your business growth strategy and KPIs. Automated and time or behaviour driven.

  • Transactional analysis & aged debtors
  • Sales & supplier performance
  • Stock performance & returns tracking
  • Automated scheduling & delivery
  • Instant access to critical KPIs
Industries We've Worked With

Proven Expertise Across Key Sectors

With over 25 years in IT, we've delivered bespoke solutions to businesses across a range of demanding industries. We understand your sector's unique challenges.

Aviation

Compliance tracking, asset management and operational reporting systems built for the rigorous demands of the aviation sector. Precision and reliability are non-negotiable — and our software reflects that.

Telecoms

Billing systems, customer management platforms and network performance reporting tailored for telecommunications providers. Built to handle high-volume data and complex pricing structures.

IT Distribution

Inventory management, stock enquiry systems and supplier performance tracking built for the fast-paced world of IT distribution. Multi-currency, multi-warehouse support as standard.

Security

Monitoring dashboards, incident tracking and resource management tools designed for security firms. Real-time reporting and audit-ready data at your fingertips.

Linen Management

Cycle tracking, delivery scheduling and stock rotation systems purpose-built for linen management companies. Track items from collection through to delivery with complete visibility.

💰 Competitive Pricing

Senior Expertise.
Without the Agency Price Tag.

You work directly with Mike — the owner, developer and decision-maker. No account managers. No inflated rates. No hidden costs. Just great software at a price that makes sense for your business.

Free Initial Consultation
0 Hidden Charges
100% Transparent Quotes
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No Hidden Costs

Every project begins with a free consultation and a clear, detailed quote. You'll know exactly what you're paying for before we write a single line of code. No surprises, no scope creep charges.

Better Value Than Agencies

You work directly with Mike — the owner and developer. No account managers, no project manager fees, no inflated agency rates. You get senior-level expertise at a fraction of the cost.

Flexible Support Packages

Choose a support plan that fits your budget. All packages include free training and software updates, giving you peace of mind without breaking the bank.

Pay for What You Need

We don't sell bloated packages with features you'll never use. Every element of your solution is purpose-built, so you only pay for exactly what your business needs.

How We Work

From Idea to Solution in Four Steps

We take the time to truly understand your business before writing a single line of code. Here's our proven approach.

1

Discover

We learn everything about how your business operates, identifying strengths, weaknesses and opportunities.

2

Design

We design a bespoke solution tailored to your specific requirements, ensuring it fits your workflows perfectly.

3

Develop

We build your solution with regular updates and opportunities for feedback throughout the process.

4

Deliver & Support

We deploy your system with free training, and provide ongoing support and software updates.

Testimonials

What Our Clients Say

We let the results speak for themselves. Here's what businesses across multiple industries have to say about working with MCITS.

★★★★★

"MCITS completely transformed how we manage our customer relationships. The bespoke CRM system Mike built has saved us hours every week and given us insights we never had before. His understanding of the distribution sector is second to none."

JW

James Whitfield

Managing Director — IT Distribution

★★★★★

"The inventory management system has been a game-changer for our linen operations. We've eliminated stock write-offs almost entirely and our audit process that used to take days now takes hours. Mike really understands business needs."

SH

Sarah Henderson

Operations Manager — Linen Management

★★★★★

"What sets MCITS apart is Mike's genuine interest in understanding how your business works. The reporting suite he developed gives us real-time KPI tracking that has directly improved our decision making. Competitive pricing too."

DP

David Palmer

Finance Director — Telecoms

FAQ

Frequently Asked Questions

Got questions? We've answered the most common ones below. For anything else, just give us a call.

What makes MCITS different from other software companies? +
Unlike large software companies that offer generic, off-the-shelf solutions, MCITS builds every system from scratch around your specific business needs. You deal directly with Mike Cookson — the owner and developer — ensuring clear communication, deep understanding of your requirements, and a truly personalised service. With over 25 years of IT experience across Aviation, Telecoms, IT Distribution, Security and Linen Management, we bring a level of industry insight that generic solutions simply cannot match.
Which industries do you specialise in? +
We have deep experience across five key sectors: Aviation, Telecoms, IT Distribution, Security and Linen Management. From compliance tracking in aviation to cycle management in linen services, we understand the specific challenges and regulatory requirements of each industry. This means we can hit the ground running on your project.
Can your software integrate with our existing systems? +
Absolutely. All of our products can be stand-alone or fully integrated with your existing platforms. We regularly integrate with accounting systems (Sage, Xero, QuickBooks), email marketing platforms, and external data sources. We've worked with Microsoft SQL Server, Access, Crystal Reports, Power BI and many more — whatever your setup, we can work with it.
How competitive is your pricing? +
Very. As an independent consultancy, we don't carry the overhead of large agencies. You work directly with the developer — no account managers, no project manager fees, no inflated rates. Every project starts with a free consultation and a clear, transparent quote. You only pay for what your business actually needs, and our rates are significantly more competitive than agency alternatives.
Do you provide ongoing support after the software is delivered? +
Yes. We offer flexible, ongoing support and maintenance packages that include free training and software updates. This gives you peace of mind that any issues will be addressed quickly and that your software will continue to evolve with your business. You'll always have a direct line to Mike — no call centres, no ticket queues.
How long does it take to develop a bespoke system? +
Timelines vary depending on the complexity and scope of the project. A straightforward CRM or reporting system might take a few weeks, while a fully integrated multi-module system could take a few months. We'll give you a realistic timeline during our initial consultation and keep you updated throughout the development process.

Ready to Optimise Your Business?

Book your free consultation today and discover how bespoke software can transform the way you work — at a price that makes sense.

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07913 208 225
Get In Touch

Let's Build Something Great Together

Whether you have a clear idea of what you need or just know something isn't working, we'd love to hear from you. Book your free, no-obligation consultation today.

Location

Cheshire, United Kingdom

Availability

Mon - Fri: 9:00 AM - 5:30 PM

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